Returns & Exchanges
At Obsidian Games, we want you to be completely satisfied with your luxury streetwear; if you are not happy with your purchase, you may return items within 30 days of delivery for a full refund or exchange. All items must be returned in their original condition, unworn and with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging and include the packing slip to ensure smooth processing at our warehouse.
Ship With Ease
Print the prepaid shipping label provided through our portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing